pika88 Terms and Conditions of Use

1.1 Meaning of Key Terms

In this Terms and Conditions document, the following terms carry the meanings defined below:

• "pika88" / "Company" / "we" — refers to the operator of the website pika88.one, operating under international licensing.
• "User" / "you" — refers to any individual who accesses, registers, or uses pika88 services.
• "Account" — a personal account registered by a user at pika88.
• "Services" — all games, betting, promotions and other features offered through the website pika88.one.
• "Funds" — the monetary balance in a user's account, including valid deposits and winnings.
• "Bonus" — an incentive in the form of free credits or additional funds given by pika88 subject to certain conditions.

2.1 Age Restriction

Use of pika88 services is limited to individuals aged 21 and above only. By registering an account, you confirm that you have reached the required age. pika88 reserves the right to request proof of identity (such as MyKad or an equivalent document) for age verification purposes at any time.

2.2 One Account Per User

Each user is permitted to hold one (1) active account only. Registration of multiple accounts by the same individual is strictly prohibited. pika88 reserves the right to close all duplicate accounts identified and to forfeit any related balances or winnings.

2.3 Accurate Information

Users must provide true, accurate and current information when registering and updating their profile. Accounts using false or misleading information may be suspended or terminated without notice.

3.1 Deposit Methods

pika88 accepts deposits via the following methods with a minimum deposit of RM10 per transaction:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (including major Malaysian banks)
• ShopeePay
• Cryptocurrency: USDT, BTC and ETH

Users are responsible for ensuring that deposited funds are legitimately theirs. Funds from unknown or third-party sources will not be accepted.

3.2 Withdrawal Conditions

The minimum withdrawal is RM50 per request. Valid withdrawal requests will be processed within 30 minutes to 3 hours, subject to security checks and identity verification. pika88 reserves the right to request supporting documents before processing a withdrawal to ensure compliance with anti-money laundering procedures.

3.3 Prohibition on Money Laundering

Using pika88 as an instrument for money laundering or any unlawful financial activity is prohibited. Any suspicious activity will be reported to the relevant authorities.

4.1 Welcome Bonus

pika88 offers a welcome bonus of 120% of the first deposit up to RM300. For example, a deposit of RM100 will yield a bonus of RM120, bringing the total balance to RM220. The applicable wagering requirement is 20 times the bonus amount — in this example, RM120 × 20 = RM2,400 must be wagered before winnings from that bonus can be withdrawn.

Another example: a deposit of RM600 yields a bonus of RM300 (maximum cap), a balance of RM900, with a wagering requirement of RM300 × 20 = RM6,000.

4.2 General Bonus Conditions

• Each account is eligible to receive the welcome bonus once only.
• Bonuses cannot be withdrawn directly — only winnings that exceed the wagering requirement are eligible for withdrawal.
• pika88 reserves the right to cancel a bonus if a user is found to be abusing promotions or using betting strategies that go against the spirit of the bonus offer.
• All other promotions have their own terms set at the time the offer is made.

4.3 VIP and Cashback Programme

Active pika88 members are eligible to join the VIP programme with five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a different weekly cashback rate — starting from 0.2% (Bronze) up to 1.2% (Diamond). Progression between tiers depends on continued gaming activity. Full VIP programme terms are available through customer support.

5.1 Permitted Use

Users are permitted to use pika88 services solely for legitimate personal entertainment purposes. Any commercial use without written authorisation from pika88 is prohibited.

5.2 Prohibited Conduct

Users are strictly prohibited from:

• Using automated software, bots, scripts or any tools to manipulate pika88 games or systems.
• Collaborating with other users to gain an unfair advantage in games (collusion).
• Exploiting any bugs or technical errors in game software.
• Using another person's account or sharing a personal account with a third party.
• Spreading false or defamatory information about pika88 on any platform.
• Carrying out any action that could compromise the integrity or security of the pika88 platform.

5.3 Consequences of Violations

pika88 reserves the right to suspend or terminate any account that breaches these terms without prior notice. Funds in such an account may be forfeited depending on the nature of the violation. Users involved in fraud or illegal activity may be reported to the relevant legal authorities.

6.1 pika88's Commitment

pika88 is committed to responsible gambling. We provide self-help tools for users who need support, including options to limit deposits, limit playing time or implement self-exclusion from an account.

6.2 Signs of Problem Gambling

If you find yourself wagering more than you can afford, using daily living expenses to gamble, or feeling distressed by losses, please seek help immediately. Contact pika88 customer support via live chat or email for guidance on account limit options.

Further information on support resources and self-exclusion tools is available on our Responsible Gambling page.

7.1 Ownership of Content

All content on the pika88 website — including text, graphics, logos, images, user interfaces and software code — is the exclusive property of pika88 or our licensing partners. This content is protected by applicable copyright and intellectual property laws.

7.2 Usage Restrictions

Users are prohibited from copying, distributing, modifying, republishing or exploiting any pika88 content for commercial purposes without our explicit written authorisation. Linking to the pika88.one website for personal, non-commercial purposes is permitted.

8.1 Services Provided "As-Is"

pika88 services are provided "as-is" without any express or implied warranty as to reliability, accuracy or fitness for a particular purpose. pika88 does not guarantee that the services will always be free from technical disruptions or errors.

8.2 Limitation of Claims

pika88 is not liable for any direct, indirect, incidental or consequential loss arising from the use of or inability to use our services, beyond the amount actually deposited by the user in the thirty (30) days preceding the claim.

8.3 Service Disruptions

pika88 is not responsible for losses caused by service disruptions due to scheduled system maintenance, technical failures beyond our control, or force majeure events.

9.1 Data Collection

pika88 collects and processes users' personal data in accordance with our detailed privacy policy. Personal information collected is used solely for account management, fraud prevention, legal compliance, and service improvement purposes.

To learn more about how your data is managed, please refer to our full Privacy Policy.

10.1 Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the international licensing jurisdiction under which pika88 operates. Users accessing the service from Malaysia are responsible for ensuring their use complies with applicable local laws.

10.2 Dispute Resolution

Any dispute arising from or related to these Terms and Conditions shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to binding arbitration in accordance with the procedures set by the relevant licensing body.

10.3 Contact Us

For any enquiries related to these Terms and Conditions, please contact the pika88 support team via 24/7 live chat or email at [email protected].